Frequently Asked Questions

• For visit requests: within 24 hours.
• For website order delivery: within 24 to 72 hours.

Lyon Scent representatives can reach you in all areas of the UAE, and a visit will be arranged within 24 hours of sending the request.

There are no fees for the visit service; we offer free visits.

The benefit of arranging a visit to the customer's location is to evaluate the area, recommend the best coverage option, and allow the customer to try and choose their preferred scent samples.

Payment can be made by card, cash, or bank transfer. We also offer installment payment through Tabby when ordering from our website.

Contact us on our customer support number via WhatsApp or phone at 00971562821263 / +97165323267 to get more information.

Lyon Scent devices use cold air scenting technology, where a cold air pump safely delivers the oil to the upper part of the device. Advanced nano-technology then converts the oil into small particles, spreading a concentrated and safe fragrance, free of alcohol, throughout your space. Unlike other diffusers that burn the oil and can cause serious health problems and increase sensitivities, our machines are internationally approved for safety and are produced with high standards.

Lyon Scent devices use the cold diffusion technique, utilizing an air pump to convert the oil into tiny particles (mist).

LED,LCD,ELEGANT , CAR SCENT

Lyon Scent devices work to freshen the air, improve concentration, and add a personal touch to your space, but they do not purify or disinfect the air.

Lyon Scent devices can be used in all rooms, spaces, and vehicles. We have various devices suitable for covering areas ranging from small spaces of 30 square meters to large areas of 900 square meters, as well as specialized devices designed specifically for scenting cars.

The diffusers may require maintenance and cleaning, and this service is available and free of charge from Lyon Scent within the warranty period.

Some models of our devices can be controlled through a mobile application and Bluetooth. You can program the devices in terms of working days, hours, and fragrance intensity.

Yes, you can add a specific logo or image to the device.

Yes, our devices are safe for children, pets, and pregnant women, as they do not emit any harmful substances.

Our devices operate quietly and do not produce noticeable noise.

All Lyon Scent devices come with a one-year warranty.

Yes, you can return or exchange the device within 14 days.